Everything was brief, nice, and smooth. I was kept aware of what was going on with my vehicle.
Dorris is professional, experienced, and very accommodating. Charles was very helpful as well. The entire experience was great!
Madison is always a delight. She is helpful and knowledgeable Southaven Honda is a very welcoming dealership. Madison is always a delight. She is helpful and knowledgeable
Friendly and great service
Took my truck in fixed all the problems and had it back to me the same day they cleaned it up like new
Kendrick from the parts department was knowledgeable and helpful. My experience there I wasn’t coming back with dealing with the parts manager with no knowledge but Kendrick sold me on coming back
Friendly, welcoming, efficient, neat, clean, and happy. Richie drove me home and picked me. Great guy.
The representatives were friendly and experienced. The customer waiting area is nice and the coffee machine is Nice!
Doris was the best, she made sure all of my expectations were met and I was explained everything before I left.
Just overall a great experience. Very friendly and understanding staff. They were also very accommodating.
Absolutely amazing service! They had the tires I needed and got me taken care of. The best parts and service department!
Sam is the best! Thanks for all you do!
Great experience purchasing my first car. Mark was the best!
This was my 2nd time to Southaven Honda and it was a great experience, once again.
They are so nice and not your typical pushy salesman. They took their time with me and made sure I made the right selection for the right price. They will work with you as much as they can. They are great I would recommend Southhaven Honda to anyone the whole team from start to finish was nothing less than wonderful.
Thank you to Southaven Honda so much for taking care of me. HUGE thanks to BRANDON, CHRIS and BILL for making it all happen. I came in to look and left off the lot with a 2024 Honda Civic fully loaded! If you’re considering a new car, Southaven HONDA will get you right! Thank again to the whole team.
Marino is excellent in his career. Knows Honda stuff without hesitation. Pleased with my second Honda 2019 and 2024.
Our experience with Southaven Honda was a good one. They were very knowledgeable and kept us informed every step of the way. They explained issues in great detail so we had a full understanding of what needed to be done. It was a bit pricey but we were well taken care of.
I received the quality service on my 1st visit that I used to receive @ Acura being a loyal customer for 15 years!!!
Everyone was so friendly and nice. They all were so very helpful. They made sure I understood everything before I left!
They have great employees with very fast service! There is also complimentary snacks & coffee included.
Service representatives were great. Unfortunately my issue was not fixed completely. Will have to make another trip to dealership
Brandon Evans was wonderful to work with while buying my new Honda. He was very easy to work with and not pushy which was very appreciated! would recommend working with him if considering buying a car from this location in a heart beat.
Went in for a tire repair which had to be approved by the warranty company. It takes a while for approval since pictures are required prior to repairs. Though it took a little over two hours before everything was complete, after repairs, Tiffany had my car washed and vacuumed! What a surprise! It really needed it since I’d been traveling on the road. The gesture was much appreciated! Great customer service!
Excellent service, great experience! I dreaded having to shop for a new vehicle, but Mike made it easy and actually very pleasant. Thank you!
I had a very knowledgeable service advisor who handled all of my cars service requirements.
The experience was absolutely great!! The team got me in my new baby, 2024 Honda HRV and Sam took his time and worked with me all day to make sure I was in the right vehicle for me. I have already recommended Southaven Honda and will continue to do so!!! Chef's kiss on customer service!!
The sale person, Alvin was excellent personal, patient and in tuned to my needs. The financial manager was great. The whole experience was fantastic. I will come again and will recommend my family and friends as well. Thank you, Southaven Homda.
Could be better on timing or processing overall satisfied I had a pretty well experience
What a process- excellent staff starting with Aaliyah from sales and the entire service dept. Doris was outstanding!! She really took care of me!! 10 STARS!!!
Very fast service in replacing battery. Friendly personnel and they kept me updated on the progress. Very much appreciated.
Honda Southaven completed my warranty repairs faster than promised. I was very pleased.
I was satisfied with the job, and work was done In a timely manner. The customer service was really friendly
The staff, especially Madison was very quick, efficient and friendly! The dealership was so clean and waiting area was comfortable. They offered snacks and drinks and I appreciated that. I definitely would recommend them and I’ll be back.
Great customer service from the time you drive in until the time you leave . 5 stars
Great experience and friendly staff…
I had a fantastic experience buying a new car from Marino Varesio and Southaven Honda!
They took care of all my problems they also cleaned it up and made it look new
Nice and friendly the wait time was excellent was done when they said it would
Pulled in to have my pilot looked at and we were frustrated to say the least. Another shop across town made a failed attempt to repair the car but to no avail. We brought it there and the initial staff didn’t really want to take it in . We were upset and frustrated. I asked to speak th the GM and had little faith that he would see us but to our surprise… Mr. schibi came and sat down with us and explained some extenuating issues our car. ( we kinda knew already knew). He listened and then commuted to 1000% effort ...
The best experience, that we have ever had, in all our years of buying a new car.
Good communication. Quick follow up when an additional problem was found. Took a little while but they did everything right.
Excellent service and pricing, utmost professionalism.
My service experience was great! Tiffany was awesome to work with in the service department. She and Doris took great care of me!
Haily was the best to work with! I would definitely work with her again on another purchase.
Slow to get our car numbers but overall experience was good.
Great experience, I would definitely recommend more customers. The process was not long at all.
Absolutely loved my experience. Buying process was very smooth. I was able to build my car and it was amazing.
The service was great and the time was very expedited and the staff was very courteous
Everything went well and was very expedient and the staff was very courteous as well
The world greatest dealer ship. The workers make you feel special. Thanks for everything you do.
Wonderful experience! Mark Miller who is the sales consultant was knowledgeable and guided me through the cars based off my wants. The finance man Mr. Thomas was amazing too! You won't be disappointed.
After getting a recall notice from Honda about my seat belts I contacted Southaven Honda. They made an appointment for the next morning. Everything went smoothly, the staff was friendly and efficient. My car was even washed and vacuumed. A welcome bonus.
The customer service was great and the staff. Got in and out within a decent amount of time
Absolutely no concerns with the service performed on my vehicle; the Southaven Honda team did a great job. I did have a briefly negative customer service experience with a front staff member that turned into a very positive customer service experience thanks to the Manager, Doris. I very much appreciate her taking the time to address my concerns. Thanks again!
Its Customer Service/Care is SUPERB!!! Based on my experience; I Highly Recommend Southaven Honda!
Salesperson was very knowledgeable about the car I picked out. If she didn’t know the answer, she found out. Very friendly but not pushy! I would buy from her again!
Very friendly and helpful
The staff at this location provide excellent customer service. Madison in the service department is super sweet. I purchased a new vehicle from Clayton Jones and he was phenomenal.
Quick service and very friendly
Always a Great Experience, service is really good! Doris in the service department is great!
The sales people were professional and not pushing the vehicles. Service and parts personnel are very friendly too.
Very Nice Professional Staff! I do recommend Southaven Honda to Friends and Family! Ask for Mark Miller!
Found a great deal and had a great experience with Hailey! 😊
Thanks to Madison in customer service for all the great things she helped me with for my Honda Accord. Also shoutout to Mike who serviced my car and the great customer service he gave me today also!
Very helpful and knowledgeable in assisting me, and kept checking on me to see if everything was OK, and offered me water and snacks
Quality Service. The technician was wonderful.. She was Knowledgeable, Thorough, And friendly. Will go back
Everything was great love all that happened and the staff was great and helpful love it
Communication with Phillip was great, He kept me informed the entire time and I was out in less time than expected.
Chino created an amazing experience for me! He is very knowledgeable of the Honda brand and is professional in his sales approach.
Professional and great service is what I experienced with your salesperson. Ms. Hailey was very courteous attentive and patient. We sealed the deal on a new 2024 Honda Accord. Everyone at Honda Southaven dealership 👍 job!
Customer service was awesome!!! I was preparing for a road trip the next day and needed to have my RDX serviced. I called Doris Merritt to see if she could work with the last minute request. Just like Ms Doris she and Phillip made it happen. I love the customer service and attention they both provide to their customers. Kudos to them and Southaven Honda!!
My experience was super quick and easy with the help of Haily! She helped answer all of my questions and i left the same night with the car i wanted. Amazing customer service.
This is the quickest service ever received from a dealership and staff was very nice.