Customer Testimonials
Great professional service fast and efficient. Experience was positive. Reasonable time waiting for my vehicle.
Dealership should honor coupons from Acura for same services. Some of the services are alike.
Best service I ever had 10/10 🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾 money well spent, best I ever had was a Honda
Honda Southaven’s team provide professional service at each service. This one was no different. They assessed my vehicles needs, explained them to me and allowed me determine what was reasonable to complete. When I second guessed tires after being informed during the last service that I would need them soon, I was reminded of safety. This I can appreciate. I was also provided transportation to and from work.
This was my first visit to Southaven Honda for Service. The service department Manager, Tiffany Cartwright greeted me with a smile and a hug,. Eric Castiglia greeted me with a handshake and warm welcome. Everyone made me feel so welcome, I will return again. My Service Advisor, Kevin Hendrix was awesome and provided excellent and quality service, I was well taken care of, thanks so much!!!!
Southaven Honda dealership is a good place to buy a vehicle. Friendly and courteous employees. Good deals on vehicles also
I was well taken care of by this team! Love my new 2024 Honda Accord LX!
Everything went well I was taken care of and recalled that were issued by honda were addressed a very good experience Phillip was very nice.
Friendly people Easy to work with. It was worth the extra drive, I look forward to dealing with them in the future.
They are very kind and heartwarming people. They are family to me. Thank for letting me be a part of y’all family🫶🏽🫶🏽🫶🏽🫶🏽.
Inviting atmosphere. Very clean. Comfortable waiting area. Kevin the service advisor was great, a definite advantage to have him on your team. This was my first visit after moving to Southaven a month ago. I definitely will be back.
Your staff is above and beyond customer expectations. Everyone was so helpful in my car buying experience in Honda dealership. I am highly recommending your dealership to everyone I’m talking to on my new car purchase.
Very fast and knowledgeable staff! Phillip was the best!! He helped me beyond his job responsibilities!
Quick and easy turnaround. Kelli was super communicative and helpful. Enterprise appreciates the customer service!
I had to wait too long just for an oil change. I tried to make an appointment but was told to “just come on in anytime”. It would be better to make appointments.
Great customer service
Brian Jackson took care of me. Eshawna was super sweet and a great salesman! Excellent place!!!
This dealership was exceptional. Kevin was pleasant throughout the visit. I highly recommend him at this location.
This was a great experience all around. Enjoyed this buying experience. Really love my new car.
I had an exceptional experience working with Eric and Clayton Jones at this dealership. I also worked with Frederick Euell, who is the best Finance Manager. From the very beginning, they were professional, straightforward, and genuinely kind. They went above and beyond to accommodate my mother’s needs and made sure we got the best deal possible. I came home for Thanksgiving 2024 with the goal of helping my mom buy a car, and Eric and Clayton made the process seamless and stress-free. Their honesty and willingness to work with us stood out, and we couldn’t be happier with our ...
Bryson was a great salesman. I was in and out.
Kelli was very knowledgeable and helpful when informing me about my vehicle. If Kelli was unsure about any of my questions she had not problem asking a co-worker! All of the staff members are very personable and pleasant to be around.
Mr. Philip was amazing. Super helpful and kept me up to speed with everything. He gave me good advice going forward. I think I found my car dad and my forever mechanic. I dropped my car off on Friday, and my car was diagnosed and fixed by Monday.
The experience was very good in all aspects Of the transaction I feel I was treated fairly
Mr. Philip did a wonderful for while I was serviced at Honda Southaven, MS. Thank you.
Service team was fantastic! Phillip and Doris went above and beyond to take care of me. Would definitely recommend this dealer to anyone that drives a Honda!
Everyone was extremely nice and helpful show me how much they appreciate me and how much they value my business
Staff was very friendly and knowledgeable. Quick clean transaction.
I had a very good experience with the service representative and the dealership also kept me updated with status
Everything was awesome. My sales person LaDarious went above and beyond assuring that we received the best of everything particularly a great deal. Thanks LaDarious and Southaven Honda.
I had an exceptional experience working with Eric and Clayton Jones at this dealership. I also worked with Frederick Euell, who is the best Finance Manager. From the very beginning, they were professional, straightforward, and genuinely kind. They went above and beyond to accommodate my mother’s needs and made sure we got the best deal possible. I came home for Thanksgiving 2024 with the goal of helping my mom buy a car, and Eric and Clayton made the process seamless and stress-free. Their honesty and willingness to work with us stood out, and we couldn’t be happier with our ...
My visit to Southaven Honda this past Saturday was great! Everyone was very helpful. I never mind getting my car serviced there because I can always trust that I will be treated great.
I have always received excellent service at Southaven. I appreciate the courtesy shuttle service to my home. I had warranty work done on my 2018 CRV. They filled my tank and washed my car. Phillip Casserino is always a pleasure to work with.
Nice service
I have owned a new Honda since 2010. I love how they perform on the road, in inclement weather and just cruising down the highway. Most of my service is done at the Honda dealership which usually gives me great service. I love where’s no appointment needed for an oil change and you go to the front of the line as well which makes your wait time shorter. I love my Honda ! !
Kelli was very professional and courteous. This is my 2nd visit to the service department, where she has handled my concerns. She is in constant communication, whether via phone or text. On the 2nd visit, I informed her that text messaging would be better, due to my busy work schedule. She did as I advised. I am glad the dealership is near my home, so I won’t have to drive out east to get my car serviced.
Yolo was amazing ! She was such a pleasure and really cared to help us. She is a gem!
Bryson Walker was GREAT! He explained everything to me about the Honda Civic. Called me several days after to see if all okay and I told him, thank you and LOVE this car!
Absolutely amazing service, friendly staff who handles their customers with care and professionalism. I love the cleanliness of the facility, I love the fresh flavors of coffee and tasty snacks in the cafe. Every visit is pleasant, I feel like part of the family because when I walk in they acknowledge me by name and that truly means a lot. This is my first Honda and I must say I’m in love with this ride.
Thanks to Ms. Kelli my visit was extremely nice and pleasant. She kept me updated on my service while I was there waiting and she kept checking on my service for a prompt, fast and comfortable service. They even took time to give me a complimentary car was which I was pleased and they dried it off. I love this service department and I will return and recommend them to others. Again thank you Ms. Kelli for simply being you. Nice and easy to speak with. I appreciate your kind service and I feel Southaven Honda is blessed to have ...
Darius Ross was wonderful. Never have we was treated with respect. He took great care of us.
Always have a good experience when we come for service. All employees are courteous and efficient
Everyone was very professional, helpful and nice.
Service was incredible. Kelli was the worker that helped me through the process and it was much more convenient than I thought it would be
Yolander Fair went above and beyond to make sure I was happy with my new car. She definitely made the experience less stressful than I expected. She followed up after the sale to make sure everything was good. Everyone I spoke with was very kind and helpful. I recommend Yolo for anyone considering purchasing a car from Honda Southaven. She's awesome and I love my new car! Excuse my cat photo bombing
Very accommodating. No pressure. Negotiates.
The dealership was so nice and clean Kelli my advisor was the best and she kept me updated the whole time my car was there.
Staff was friendly and the wait time was fast to get the car serviced. Overall no complaints
I truly thank Mrs. Doris the Service Manager for all she did to make this a smooth transition for me. The service she offered and the timely manner it took to get resolved was Awesome. I'll be back and you keep up the good work 👍🏾
They gave me a deal no one would give me after visiting 4 dealerships after having a bankruptcy and repo in the last 2 years. Incredible interest rate at 3.9 percent
Drove into service bay and service technician was right there Was first oil change after purchase Took about 1 hour. Nice waiting room w TV and was checked on by people. Answered all the questions I had about some features I couldn't figure out. Good experience.
Always a pleasant service.
It was great everyone was friendly they offered snacks and water told to make self comfortable and service was fast I 😍 the experience
Philip was great and the lounge area was nice
Great customer service and good coffee. Great customer service and honest technicians. Good. Good. Good.
The facility is very nice. It would be great if the wi-fi password was displayed somewhere but that's the only flaw I found. My service person Kelly (hope I spelled that correctly) was great. She's very friendly and professional.
they were kind and courteous and helpful. they were also willing to come off their price.
Extremely happy with experience from start to finish. Never felt pressured or rushed, Salesperson we worked with (Alvin) was patient, knowledgeable and good humored. Manager, Eric, was likewise very personable as was the Finance Mgr we worked with (name?). Great selection of vehicles and very pleased with our decision to purchase.
The associates at Southaven Honda provided exemplary service during the entire process of purchasing my new car.
We had a wonderful buying experience. We would definitely recommend others to buy from Clayton. We look forward to working together in the future.
The Service Department was outstanding. Quality service and pleasant customer service. Doris Merritt shows great kindness and professionalism.
I recently had an exceptional experience buying a new car from Honda Southaven, thanks to the outstanding service provided by our salesman, Bryson, and Eric, the sales manager. From the moment I walked into the dealership, they greeted me with warmth and professionalism, making me feel valued as a customer. They took the time to understand my needs and preferences, guiding me through the various models with patience and expertise. Their deep knowledge of the vehicles made the decision-making process seamless, and they worked diligently to secure a fantastic deal that fit my budget. The entire team’s commitment to ...
WE LOVE OUR NEW HONDA THANKS SHANELLBRANCH FOR BEING A AWESOME SALES PERSON
My service representative, Phillip Casserino, was very helpful. He got me checked in, made sure I had no outstanding recalls and gave me an overview of the service to be performed. When the service was complete he went to the car with me and made sure everything was reset. Overall great experience.
I have had nothing less than phenomenal care from Southaven Honda Service & Parts! Kudos to the entire team!!!
Very professional and courteous staff. The work or service requested was pretty much done as stated by Phillip the service agent.
What a great and easy experience!!! Mark was amazing during this process. If you need a new car don’t hesitate to buy here
Dealership was super clean and all employees were on top of their game. All work was done in a positive fashion.
It was a pleasure working with the sales team at Southaven Honda. We will be back.
Extremely knowledgeable staff who were able to help me trade in and replace my Odyssey when I was in a "tight spot" during a road trip and far from home. I needed a quick but thorough and efficient car-buying experience and that is what I received from Clayton and all of the staff.
I give Shawna a 10 star she was, professional, patience and made sure I was purchasing something I loved. I love my 2025 Suv! THANKS SHAWNA!!!!
Would recommend to anyone as the staff was friendly and took my car for service without appointment was done in an hour They also booked my car for a recall and other dealership said they did not have parts and would not come till another six months
I was very pleased with the customer service that I received from the start to finish.
Was so thankful the flexible and helpful team at the service department was able to help me when I had a major issue with my Odyssey while on a road trip (I’m from out of state). They did everything they could to get me back on the road, and gave me sound advice on the disposition of my vehicle.
My experience is always good when I visit Southaven Honda!
Dealership extremely clean, staff was friendly and professional. Service was promptly performed and reasonably priced. Recommendations for next Service visit was appreciated.
clayton is the best, he’s been such a great help when i was getting my car!
George had a good attitude and was helpful. He wanted to please his customers. Thanks George Webb
Great car shopping and buying experience. This dealership has some a good inventory of vehicles. Staff friendly and knowledgeable!
Excellent service and very compassionate staff!!! Ask for Kelly, phenomenal customer service!
Alvin Bailey was our dealer. He was very helpful in getting financing for us. Totally professional
I recently had the pleasure of purchasing a car from Southaven Honda, and I couldn’t be more satisfied with the experience. From the moment I stepped onto the lot, I was greeted by a friendly and knowledgeable sales team.