Customer Testimonials
Clean and pleasant atmosphere Na The staff was very knowledgeable and also very friendly. There was no long wait time.
Very helpful and did a great job in servicing my vehicle. Steve was a great help
Quick Dropped my vehicle off and in 1 hour service was completele Great customer service
The staff was friendly and efficient. The loaner was good. The location was easy to get to
I can say that this dealership is the best. Honda has been my favorite car since 1990. I also want to say that Jon Jon did a wonderful job at getting me in a new car.
very good, professional service people. Quality job perform of my Honda Ridgeline. this is fifteen words
Mr. Scott was courteous, very informative and very helpful and I would recommend anybody to go to Southaven Honda to have a car serviced
Good experience John John Clement is the best, he’s the reason why I keep buying Hondas and recommends others to buy Honda and Julian is a great manager too.
I come to Southaven Honda on December 29 for a Oil change & oil filter change window shield Wirper change DeAndre checked my Two front Tires recommended that I need a Wheel ?? alignment needed to replace Two tires on front of my Vehicle! I can't afford replace the Two tires on 29 of December so was able purchase Two new Michelin Energy Saver SA that were on my 2023 Honda Accord Ex Platinum Pearl white With All black went I first Purchased it on May 30th of 2023!! So did a software update on Friday July 10th!!!
Came in to have recall issues addressed. During the inspection, I also chose to have the brakes and timing belt replaced. The repairs were not cheap, but they were comparable to other shops providing the same services. The staff here were all professional, and I was asked for confirmation prior to any work being done that would result in me being charged for it. I will definitely use the shop again in the future.
The repairs were completed in a timely manner. I was given updates on the progress of the repairs.
Quick and dependable Courteous and answered all my questions. Worked with a smile and made sure I understood everything!
They provided us with transparency with the price and very helpful with our trade-in and finance
I have been trying to get a scratched rim repaired since June 16th, first I was given to number to wheel works to contact them myself to set up the repair. After a couple a weeks of trying and no success I contacted Honda who said they would get it set up never heard back from Honda. After speaking to Talin the manager he handled it and made an appt for 130pm on 7/8. When I arrived I was told the guy that fixes the rim went home for the day. Talin contacted the guy he came back. I waited for 3 ... Read More DealerRater - Jul 15, 2026
Having Honda Dealership in Southaven is very convenient. Charles providing shuttle service is great. Kelli does a good job too!
Great communication. He gave me constant updates on a time horizon as well as the cost .
Trey and Aniyah were very helpful in the buying process. I purchased a cash car with trade in.
Steve is always so wonderful when I get my car serviced at Honda! He is knowledgeable at his job.
Text messages for service recommendations needed did not come till time to checkout. Service advisor never did check with me to see if I wanted additional services even when checking out, Which I was very surprised compared to other dealership service departments. Only when I asked about the additional service recommendations did the advisor even mentioned them. Most likely since I was already there I would have probably went ahead with getting some of the service recommendations done. I truly felt like it was all about let's get this vehicle done and get this vehicle out of here. When ... Read More DealerRater - Jul 13, 2026
Every one is nice. Everyone was professional in polite. They always make me feel apart of them.
Car sat in the garage for week after service and now won't start. Battery completely dead and only a couple years old. What is draining the battery?
I had a appointment and it was in and out perfect ?? Steve was great couldn't
Good service I had a great experience with Steve. Answered all my question and explained things thoroughly
Quick, easy and efficient I would go back but I'd want my car washed unlike last time
They took care of the issue that had been created and made sure I was taken care of
Lateshia Hammond and Nicole Carpenter both helped me with all complaints. They made sure I was completely satisfied, and didn't hesitate to go above and beyond.
Everyone was very pleasant. My service was completed in a timely manner. ??Steve was great,
It was a great experience everyone was very professional and kind Keep up the good work
Both were great to work with throughout the entire buying process. Very friendly, helpful and explains everything well. Eric was awesome on getting the numbers together and Shanell was great showing me all the features about the new CRV. I live in TN but I would recommend Southaven Honda to anyone looking for a Honda. It's worth the drive!
Friendly and informative He is accommodating, friendly and the service is great and fast He is accommodating, friendly and informative. the service is great and fast
I had an awesome experience with Southaven Honda. Great customer service. The sales representative, Jonathan Clements, was an amazing sales rep.
If you’re looking for a Honda dealership near Memphis, Southaven, Olive Branch, or North Mississippi, stop searching and go to Southaven Honda.
I drove an hour and a half to buy my new Honda, and I would do it again without hesitation. After owning four Toyota vehicles in a row, I made the switch to Honda, and this dealership made the decision incredibly easy. From the moment I walked in, I felt less like a customer and more like family.
The buying process was honest, smooth, and completely pressure-free. Even better, when I came back on Monday with additional ... Read More DealerRater - Jul 8, 2026
Very pleasant experience. Brian helped my father in law find what he needed at a reasonable price.
STEVE WAS GREAT! HE DESERVES A RAISE FOR MERIT! VERY POLITE, INFORMATIVE, AND PROFESSIONAL! KEEP UP THE GREAT WORK!
Outstanding customer service. Extra perks such as refreshments, washing my car was amazing. The waiting area is very accommodating.
Kelli was very polite and pleasant to my needs. She took great care of my car and was opening and communicating to how long my car who be on the service shop. I love Ms Kelli customer service.
Great !!!!!
Prompt and courteous service I was very pleased with the high level of service Highly professional
I felt extremely comfortable during entire process. Major purchases can evoke a range of feelings and emotions.
Very responsive and efficient. Made the whole experience easy for me to navigate. Thank you!
Steve was very kind. We had some delays, but Steve kept us updated and communicated well.
I absolutely love my Honda CR-V, and I couldn’t be happier with my purchase. If you’re looking for someone who is honest, patient, and dedicated to providing outstanding customer service, I highly recommend Yolander Fair. Thank you for making this such a positive and enjoyable car-buying experience!
Everyone made sure I was comfortable and understood the service and kept me updated on the progress.
Very easy going Mark miller was very pleasant to work with. He answered all my questions In a timely manner .
The service is top key . The service at Southaven Honda is always kind and professional. Thelma service shop is always on point and treat you and your vehicle with great concern and
My alternator went out the next day after inspection..... No mention in report Of issues with charging system
Kelli was very helpful and kind. The lady that helped get me set up with a loaner was also very helpful. (Sorry I can't remember her name) I had several
Steve was very good both times he waited on me. I will always look for him to wait on me
As usual in and out. Great customer service everytime I come. As usual in and out. Great customer service everytime I come.
Steve Mosley was great. He worked me in and he kept me informed me with the status of my vehicle.
They are always nice and friendly. They are knowledgeable and quick with the service. I love the fact that i can see where my car is in the process
I am not sure if the message was clear to the mechanic. I ordered the wrong part initially and instructed the mechanic not put it on if it wasn't broken but it was replaced anyway. The part that actually was broken still needed to be purchased and I had to come back to get it put on.
I appreciate Kelli's knowledge, kindness, and patience. I felt so welcomed and knew my car was going to be well taken care of and repaired.
The dealership’s car maintenance service is smooth, efficient, and helpful. Highly recommended! The dealership’s car maintenance service is smooth, efficient, and helpful. Highly recommended! Steve was amazing and very communicative
Quick and easy, and Steve was amazing! The dealership as a whole was very welcoming.
Kelli was amazing! She was friendly, professional, and made my oil change and tire rotation quick and easy. Great customer service. Thank you, Kelli!
I just bought a Honda CRV from Southhaven Honda. My salesman was Brian Hill. They bought my old car and worked with me on the payments for my new car. Very friendly sales team. I would recommend you go by and see them at South Haven Honda.!
Very welcoming and knowledgeable about their services Kelli Maxwell is the greatest and knows customer service. I will definitely be a repeat customer because of her.
Steve was very attentive and kept me updated every step of the service. Very nice. Made my first experience of an oil change there very pleasant, will be back for Steve from here on out.
Very courteous...expected better follow up service verses the customer calling back to inquire about status
Efficient friendly had snacks Steve communicated well with me and got me out quicker than what he said it would be.
Very pleasant. Steve was very helpful in helping me to understand all the potential messages that may pop up on my dash. I will be asking for him in the future
Convenient and informative Convenient, informative, and caring. Patient and precise. Inclusive and respectful. Alert and calm.
Steve did great explaining everything over the phone, and again in person. The driver was nice and pleasant.
Everyone is very helpful and knowledgeable. I've taken my old car there for service the past few years. So that was where I wanted to go when I bought my new car.
Eric was very helpful in helping me find the perfect CRV an upgrade from what I was originally looking at!! We absolutely love it!! We thank you Eric and Yolo for making this a wonderful experience!! We are proud to be apart of the Honda Family!!!
Customer service agent was very professional Service was fast and efficient I’m pleased with the services
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I had an excellent experience with **DeAndre at Southaven Honda**. He took great care of my Honda Accord while installing my deck lid spoiler and made the entire process smooth and professional from start to finish.
DeAndra was knowledgeable, helpful, and made sure everything was done right. The spoiler installation looks fantastic — clean, precise, and exactly how I wanted it. He took the time to answer my questions and made me feel confident that my car was in good hands.
It’s hard to find good customer service these days, but DeAndre delivered top-notch service and attention to detail. I ... Read More DealerRater - Jun 30, 2026
I leased my 2025 CRV from this dealership. My salesman Ladarious Ross was great. Kelly was great with my service. She’s very knowledgeable of her job and has a great attitude. They got me in for a tire issue and was able do my B1 maintenance. I’ll always deal with Southaven Honda!!
Excellent customer service support comfortable waiting areas friendly staff Service Center all done in timely manner
He was attentive and had a lot of patience for my concerns He was attentive and had a lot of patience for my concerns. He also went over and beyond with additional needs at pick up when he noticed my tag wasn't secured & I was missing an air cap top.
The dealership is a pleasure to deal with. It is nice to have people who genuinely care about their customers.
After Diagnostics completed and I was advised that one Service could very likely resolve the issue with my (older) Pilot. Service Writer DeAndre highly recommended of this with confidence, and did not PUSH me to have that Service completed. I chose to do so, and my older Pilot runs like a charm and I am super happy with the results. Southaven Service Shop is fantastic and even my daughter & family uses them. Thank you so much!!
Fast, simple, and friendly I like the waiting area and the friendly staff Good quality
Fast, simple, and friendly I like the waiting area and the friendly staff Good quality
I love it here. I just got here. I’m about to have my vehicle serviced….and I feel at home. Kelly is so warm and welcoming. I already know this is going to be a great experience, no matter the service amount/outcome. 🩷 So grateful to have so many women taking care of me and my Honda.
The visit was great. They did everything I need them to do. Thank you Southaven Honda
Finance department has a lot of improvement needed, the lack of caring about customer interest rates has customers who do know what's fair, look at them as being unfair. BAD look for dealership.
Love the service department but dislike the finance department they just want to sell you a care without a care for your best interest at heart
Brian Hill was my sales person , he was a pleasure to do business with got me what I needed on a payment, I bought a 2027 CRV and I love it!! Go on down they are wonderful people to do business with!
Trey and Brian made this the first car purchase that was so smooth and didn’t have to spend several hours waiting to close the deal. It’s helpful to do the financing online so that you can get in and out in no time.
Kelli in the service department did an outstanding job explaining what my car needed and getting me back on the road safely!
The customer service experience with Steve Mosley was by far the most courteous and helpful that I have received from the service dept at Honda so far !!!
Efficient and friendly service. Jimmy is awesome. Very accommodating, love the follow up calls to ensure the best service results. .
Thank very much the service was very helpful and professional I appreciate your support and patience and kindness Mr.Steve was very humble and kind we need more people like him.
Overall, the dealership had great service with excellent communication skills. Everyone was professional and helpful throughout my car service.
Kelli Maxwell and made my experience wonderful because at one point I was considering a new Honda company for my further experience but Ms Kelli changed that for me
It was a great experience from beginning to end. Everyone that I encountered during the process was superb. They really made the process simple
My experience is always great. I feel welcomed from the time that I arrive until it's time for me to leave.
The service team identified an important issue, repaired it, and helped make the solution more affordable.
It was good We were just looking around, She did a great job us about different vehicles
Jimmy and the other Service Manger took care of me. They knew of the issue my vehicle was having and informed me of how long it could potentially take in repairing. Thankfully my issue was covered under my warranty. I was also provided a loaner vehicle to rent as they worked on mine. Jimmy took care of this also by saying my rental fee is no charge. That was such a blessing to me. My experience was a great one with this visit.
Pleasant, and professional. My experience was pleasant and professional. My experience was pleasant and professional. Steve Mosley has impeccable customer service, treated me with kindness and respect. He took care of my car repairs efficiently. Thank you ??